Joseph Jeffrey's has a 24 hour cancellation/rescheduling policy. If an appointment is missed, cancelled, changed within less than 24 hours notice you will be responsible for paying a 50% charge of your service before being able to schedule your next appointment. A second lack of notification will result in a 100% charge of your service. Joseph Jeffrey's realizes that there are many things that come up in peoples day to day lives. While truly sympathic Joseph Jeffrey's cannot absorb the financial responsibility of last minute cancellation. Joseph Jeffrey's does not double book appointment times but rather reserves specific times for each client. In fairness to all clients, this policy is in effect regardless of the reson for the cancellation. We look forward to seeing you at Joseph Jeffrey's!